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AT RISK · RISK 58

Sable Capital.

Enterprise · $94K · renewal in 62 days

At-risk accounts · 1sorted by risk score
AT RISK · RISK 58

Sable Capital.

Champion changed roles internally; usage stable but new point of contact hasn't been onboarded; audit log export asked for twice.

Priya Patel
CSM
Priya
Evidence
  1. Champion role change
    Matt → new role; Carla now primary
  2. Usage stable
    No regression, but concentrated on Carla's team only
  3. Audit log export × 2
    Carla asked twice; SOC 2 pressure per her messages
NEXT ACTION · THIS WEEK
Onboarding session with Carla; pre-brief the audit-export launch